In the industrial truck segment, OSHA regulations are constantly changing. The MHEDA Edge, as part of its continued effort to keep young material handling professionals up to date with the latest industry rules and regulations, is highlighting OSHA forklift regulations in it's March issue.
The article, entitled "How To: Help Your Customer Meet OSHA Requirements For Industrial Trucks" is written by Sunbelt Industrial Trucks Customer Service Representative Bruce Dickey. Dickey closely analyzes the specifics of the regulations. One specific clause he goes into is the OSHA requirement for pre-shift inspections of lift trucks. This is a particularly vague regulation. Dickey explains, "Exactly what components of their forklift trucks are customers supposed to tell their operators to examine? This seems clear enough to those of us in the forklift business, but how clear is this to the average, possibly non-technically inclined, customer? If customers seek clarification in the OSHA regulations, they may find that this resource is not much help."
Dickey then goes a step further by explaining how a distributor can leverage this customer confusion to further establish their value. "This creates an opportunity for dealers to become their customer's resource. One inexpensive way to help is to simply resurrect or regenerate the daily inspection forms most of us have offered our customers for many years." This simple act will help out your customer and further cement you as a valuable partner in their eyes.
To find out even more, head over to www.mhedaedge.org and check out MHEDA Edge, the online resource for young professionals in the forklift, storage and handling, conveyor and general material handling industries.
For more information, contact Dan Vest, Editor of The MHEDA Edge, (315) 445-2347, email: dan@datakey.org.
Founded in 1954, the Material Handling Equipment Distributors Association (MHEDA) is the premier source for manufacturing knowledge, education and networking. Through its member journals (www.TheMhedaJournal.org), e-magazines, newsletters, and industry wiki (www.wikimheda.org), MHEDA connects the manufacturers of storage and handling, lift trucks and conveyor equipment and distribution leaders.
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